Return Policy

In the realm of luxury, where elegance intertwines with expectation, the return policy stands as a testament to our unwavering commitment to your satisfaction. It is not merely a guideline, but rather an assurance that your experience with our exquisite offerings will be nothing short of sublime. We understand that the allure of our high-quality human hair wigs, crafted from unprocessed Brazilian virgin hair, may evoke a myriad of emotions, and we embrace the notion that perfection is subjective.

Should you find yourself in a position where the item does not resonate with your vision, we extend a gracious invitation to initiate a return within a span of 30 days from the moment you receive your cherished piece. This window is not merely a timeframe; it is an opportunity for reflection, allowing you to ponder the artistry and craftsmanship that has gone into creating your wig. To embark on this journey of return, we kindly request that the item remains in its pristine condition, unworn and untouched, adorned with its original tags and nestled within its elegant packaging.

To commence the return process, we encourage you to reach out to us, where our dedicated team awaits to assist you with the utmost care and attention. Your request will be met with a prompt response, guiding you through the necessary steps to ensure a seamless experience. It is imperative to note that items returned without prior authorization shall not be accepted, as we strive to maintain the integrity of our luxurious offerings.

In the rare event that your order arrives with imperfections, we implore you to inspect it with a discerning eye upon receipt. Should you discover any defects or discrepancies, we urge you to contact us immediately, allowing us the opportunity to rectify the situation and restore your faith in our brand.